We ask that items are returned new and unused in the original packaging within 30 days for a full refund or 90 days for Alchemy Priority Club members.  

If you wish to return an item please login here to submit a returns request. 

In case of a faulty/damaged product please contact us within 7 days of delivery via email or phone.

Returned goods must be accompanied with your order details. We usually process refunds within 2-7 working days of receipt the items.

Refunds will be returned via the original payment method. Funds can take up to 5 workings days to clear depending on the payment method used.

Unless the item is faulty, return costs are to be paid by the customer.

Returns Address:
Alchemy Parts Ltd
Unit 4 Knuway House
Cranborne Rd
Potters Bar, Hertfordshire


Phone: +44 (0)1707 659 777