Privacy Policy
This website is operated by Alchemy Parts Ltd (“we”, “us”, “our”), a company registered in England and Wales.
We are committed to protecting your privacy and ensuring your personal data is handled securely and transparently.
1. Who We Are (Data Controller)
Alchemy Parts Ltd
Unit 4, Knuway House
Potters Bar
Hertfordshire
EN6 3JN
Email: info@alchemyparts.co.uk
2. Your Acceptance
By using our website (www.alchemyparts.co.uk), creating an account, or placing an order, you agree to this Privacy Policy.
We may update this policy from time to time. Any changes will be posted on this page.
3. Information We Collect
Personal Information:
We may collect your name, email address, billing and delivery address, phone number, and order details.
Technical Data:
We may collect IP address, browser type, device information, and website usage data.
Payment Information:
Payments are processed securely via third parties such as Stripe and PayPal. We do not store full payment card details.
4. How We Use Your Information
We use your data to process and deliver orders, manage your account, provide customer support, improve our website, send order updates, send marketing communications (only if you opt in), and prevent fraud.
We do not sell your personal data.
5. Marketing
If you opt in, we may send you offers, updates, and promotions.
You can unsubscribe at any time via email or by contacting info@alchemyparts.co.uk.
6. Sharing Your Information
We may share your data with trusted third parties such as payment providers, couriers, and IT services.
They only use your data to provide services on our behalf.
We may also share data if required by law.
7. Cookies
We use cookies to ensure the website works correctly, analyse traffic, improve your experience, and provide relevant advertising.
You can control cookies via your browser or cookie settings.
8. Data Retention
We only keep your data as long as necessary to fulfil orders, meet legal obligations, and resolve disputes.
9. Your Rights
You have the right to access, correct, or delete your data, and to object to marketing.
To exercise your rights, contact info@alchemyparts.co.uk.
10. Data Security
We take reasonable steps to protect your data, but no online system is completely secure.
11. Third-Party Links
We are not responsible for external websites linked from our site.
12. International Users
Your data may be processed in the UK if you are accessing the site from another country.
13. Eligibility
By placing an order, you confirm that you are legally capable of entering into a binding contract.
14. Complaints
You can contact us at info@alchemyparts.co.uk.
You also have the right to complain to the Information Commissioner’s Office (ICO).
15. Updates
We may update this policy at any time. Continued use of the site means you accept any changes.
Last updated: June 2026